No Unhappy Customers: 6 Ways to Prevent or Diffuse Conflict at Your FEC

Discover tips on how to mitigate problems & reach resolutions.

Family Entertainment Centers around the world may differ in location, theme, attractions available, or target demographics, but one thing is for sure: No one likes to see an unhappy customer!

That's why in this resource, we share six key ways you can prevent or diffuse customer conflict at your FEC. We offer tips on behaviors you and your staff should exhibit and actions to take in order to reach a resolution as quickly as possible.

The goal of this guide is to help you start building a successful conflict management plan you can adapt to meet your FEC's specific needs.

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